Last updated: 01/08/2026

Welcome to lavenderpost.co.za (the “Website”), operated by Lavender Post and Volla Café (“we,” “us,” “our”), based at 259 Uys Street, Rynfield, Benoni, South Africa. By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Website.

1. About Us
Lavender Post and Volla Café are trading names operating from 259 Uys Street, Rynfield, Benoni, 1501, South Africa. You can contact us on +27 11 849 2888 or via the contact details listed on our Contact Us page.

2. Use of This Website
You agree to use this Website only for lawful purposes. You may not use the Website in any way that could damage, disable, or impair its operation, or interfere with any other party’s use of it.

3. Services
Lavender Post provides garden design, landscaping, and home decor services. Enquiries, quotes, and consultations made through this Website do not constitute a binding contract until confirmed in writing by us.

4. Online Shop (Volla Café)
Volla Café sells coffee, hot chocolate, and related products through this Website via our online shop.

  • All product descriptions, images, and prices are provided in good faith and may be updated without notice.
  • Prices are listed in South African Rand (ZAR) and include VAT where applicable, unless stated otherwise. Current pricing is displayed on individual product pages at the time of purchase.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or stock unavailability.
  • Payment must be received in full before an order is processed.

5. Delivery

  • Shipping costs are calculated at checkout based on your selected delivery method.
  • Orders over R800 qualify for free shipping.
  • Delivery timeframes will be communicated at checkout or upon order confirmation. We are not liable for delays caused by circumstances outside our reasonable control (e.g. courier delays, incorrect delivery information provided by the customer).

6. Returns & Refunds
Returns, refunds, and cancellations for online coffee orders are governed by our separate Refunds, Returns and Online Coffee Policy, which forms part of these Terms.

7. Intellectual Property
All content on this Website — including text, images, logos, and design — is owned by or licensed to Lavender Post and Volla Café and may not be copied, reproduced, or used without our prior written consent.

8. User-Submitted Information
Any personal information you submit through this Website (e.g. via enquiry or contact forms) is handled in accordance with our Privacy Policy.

9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of this Website or our services. Nothing in these Terms limits liability that cannot be excluded under South African law, including the Consumer Protection Act, 2008.

10. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked third-party sites.

11. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

13. Contact Us
For any questions about these Terms & Conditions, please contact us at hello@lavenderpost.co.za or +27 11 849 2888.